The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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Arrived in good time, thanks.
Will use you again in the future! ...Rachel Measures
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good. ...Simon Charlesworth
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards ...Peter Hobbs
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...Paul Russell
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...Ian Beetison
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you! ...J Nixon
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