Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
Many thanks ...Mary Devereux
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks ...Ron Henshall
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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My order was delivered on time, as per your confirmation email. Your desk top website was easy to use and I found what I wanted very quickly by typing the products name in the search box. I am very happy with your service and would use you again. Many thanks. ...Ian Currie
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Item received.
Thanks for updates. ...Joanne Keohane
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Delivered in good condition on the day - morning as promised ...Mr I H Goodale
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team ...Conrad Gurnett
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