The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Thank you we received our order, with good customer service.
Thank you ...karen hounsell - kennet court
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Fast and efficient service. Would definitely recommend and use again. Thanks again ...James Dyer
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Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful. ...Simon Marriott
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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NIce fast turnaround and quick delivery ...Lee Batehup
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service ...Mrs Debra Petty
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Very swift delivery.would use again for sure. ...mrs h hudson
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