Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
------------- ------------------------- ------------------------- ------------------------- ------------- -------------
Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall ...david beecham
|
The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
|
Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
|
The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
|
Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
|
Arrived in good order exactly on time and as stated in the catalogue.
Thank you. ...Greg Borgartz - Essex Wildlife Trust
|
Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks ...Tim Pearce
|
Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
|
excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
|
Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply. ...Sheila Carss
|