Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service. ...Mr Graham Thompson
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much ...Zakiya Hanslot
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone. ...Walter Lamb
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable. ...Mark Nichols
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric ...e.r.ringwood
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Parts arrived quickly and well packaged, fitted in minutes great service. ...Smithfield Murray Ltd
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ...Mike Willcocks
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