Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.
...Louise McCalla
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I was very pleased with your service and would use you again.
...Peter Butler
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Very good service, kept updated re: order, goods fit perfectly! Thank you.
...Caroline Steel
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excellent service.
...Megabrain investments Ltd
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Thank you for the fast and efficient service I have received ,part fitted and in operation again
...Andrew russen - Beesmart dry cleaners
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Thanks for your promp service the package was well protected.
...Robert Joseph Wilson
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Excellent service. Quick and efficient. Thank you.
...David Allen
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£
£12.56 
