Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped. ...Graham Dye
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Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised. ...Elaine Robinson
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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Excellent service and very helpful delivery man. Will certainly do business with you again. ...Aidan Harrison
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery. ...Peerless Engineering Limited
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Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull. ...Bharat Gorasia
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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