Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly ...MR P KELLY
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris ...Chris Butt
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Brilliant service brilliant part thank you ...malcolm warne
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...Michael Hargraves
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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liked the price, service and delivery. Expect to use you again. ...Max Clark
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
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