I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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Service was good, continual feedback on progress was good
...Whitby Seafoods Ltd
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excellent service
...John Lamb - Llewellyns
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
...Julie Lloyd
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service.
...Mr Gregor W. Jack
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.
...Roy Nichols
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£
£6.98 
