I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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A great service. Nick H ...Nick Hawksley
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you ...Margaret kerr
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ...Andrea Burns
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
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Very helpful and prompt speedy delivery. ...Brett McLellan - Iona Properties
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excellent service, happy to recommend to any other buyer ...H W Gravell
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10 ...Weston Sailing Club
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