|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
|Brilliant service. Very glad that I remembered I had used you before.
|The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.
...MRS CATHERINE CASTREE
|I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you
|Fast delivery and item exactly as described - excellent service!
|Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
|Good price and fast delivery
What more could I want.
|Great product, great communications, fast delivery, many thanks!
|Thank you received my order, item has been fitted, great service