|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited
|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
|Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items.
|I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.
... A Greene
|MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.
|Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
|Very good service, prompt delivery.
|I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
|Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.