I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
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Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
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very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel
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Hi. Very pleased. Excellent service. Thank you
...C S PRATT
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Excellent customer service would definetely use again
...craig fairhurst - williams car and commercials
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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Very helpful service. Many thanks
...Richard Becker
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recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again.
...Boddingtons Plastics Ltd
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I didnt realise the part was being delivered locally by a local supplier.
Grill is OK, however, a corner weld tack isnt very robust but itll do.
Thanks.
Gordon
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Hello Gordon
Please forward a photo, we do not sell "it will do" goods. It may need replacing.
Regards
MyTub
...Gordon Rolland
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£
£87.84 
