Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR
...IQBAL ASGHAR
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.
...Mike Parkin
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Thanks for keeping in touch on the delivery of this order.
...Pieter Knook
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub.
...T Bromley
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,
...Chris
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
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We have found your company great to deal with , the ladies in sales have been brilliant.
...Cornwall Wetrooms
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Excellent service from your team. I will use you again when the need arises
Thanks
Trevor Weavers
...Trevor Weavers
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Very good value and delivered in good time. I would definitely use My Tub again.
...Greg Denton
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£
£19.89 
