|Received item and happy with product, but delivery took ages. Thanks
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
|Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
|All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it.
|Order has been received and all is ok. Thankyou so much.
|Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|Thank you verry much, dellivery was on time.
|Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
|Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.