|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Thanks for a hassle free order and delivery.
...Mr Alan Roper
|goods arrived on time. Good service
|very efficient, thanks.
|Kept me informed as to delivery date and arrived on time. Thank you
|excellent service, thanks for the prompt delivery
The shower tray you sold us is a great match and looks great.
|Easy to use web site and prompt delivery. Will use again
|Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !