|I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly.
|Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
|The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
|Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
|no issues -
...KEN ROBERTS - HOYA LENS UK LTD
|good and fast service
|Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order.
|Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
|HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith