Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton ...Kenton May
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Hi!
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
Greetings
Dario ...dario bonacina
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service. ...Dharmesh Bhatt
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you! ...Mark Hawkins
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Good service and part delivered on time ...Malcolm Hieron
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you ...Vivienne Forsyth
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