|I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
|Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
|No problems item as advertised with good delivery times thank you
...John G Staveley
|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks
|Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
|first time user,very good service,competitive price,received 31111
...Stan Dooley plhtg
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
|You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.