A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again. ...Mr. M. Hedger
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Great service. Items delivered on time and in good order. ...ARNOLD MABBETT
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
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Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company ...Terry Eagleton
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