We have received the order thank you and all looks satisfactory. ...Ray P Jones
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks ...Richard Hilsden
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you ...Christine Redshaw
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cannot fault service, delivered on date arranged. ...william harper - Mr
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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Thank you for the immediate response. Goods received as expected. ...Nigel Williams
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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