Out of stock on one item but called to keep me updated about the delay ...Alan Stenhouse
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient. ...Linda Howels
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
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Swift delivery, good price. Painless transaction. ...Daniel Veall
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence. ...R.A.Yates
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This is our first time of purchasing from you. Many thanks for a trouble-free and easy-to-use ordering system.
The delivery progress was relayed to us accurately and helpfully.
The goods were keenly priced and I am encouraged to use you in the future.
Thoroughly satisfied, but let's hope the students don't break this hand basin! ...Ian Cordery Estates Manager, The Royal Ballet School
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I was very impressed with all aspects of the service we had from My Tub ...British Gas
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