Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson ...walter anderson
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor ...Airwaves Engineering Service
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Organisation was great & Delivered quickly ...Martin Doidge
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order completed as stated many thanks ...jim poulton
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...Colin Haeusler
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
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