Fab service and thank you very much indeed ...Mrs A R HumeSmith
|
Arrived on time. No problems. ...David Hamilton
|
An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
|
thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
|
Excellent service. Will recommend you to family and friends. Thank you. ...Karen Harkis
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Good value, good delivery costs, a little long wait though. ...Brian Kerr
|
Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub ...Brian Lovett
|
we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you ...19 the dale aberford
|
Great company - fast and efficient would certainly use again. ...Trevor Rendall
|