The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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item was damaged so had to order a new part. ...David Borthwick
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Excellent service from ordering to delivery. Well done ...Terence Gill
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you don't see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub. ...Anthony Mobbs
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery ...Kenneth Roulstone
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...ALAN LERRY
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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