|Would be happy to use again and recommend to colleagues.
|First class service, items delivered on exact day stated.
...Richard Allison - RAE
|Delivery date changed a few times at short notice, but always kept informed.
|Exellent service,will use again
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
|Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
|Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited