Thanks for a very good service ...Turnleys Ltd
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Excellent prompt service ...Ian Main
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Good Service and A communication. ...SCBS LTD
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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Item arrived quickly and was as described. Good service. ...Kirk Dranfield
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Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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