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Displaying: 1 - 2 Carrara ranges - page: 1 |
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Displaying: 1 - 2 Carrara ranges - page: 1 |
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Good speedy service. A*... ...plumbtech supplies
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ... ...Peter Clark
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Would use again, kept informed at every step, and item received very well packaged... ...John Barrie
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had to wait a while for my order ... ...mrs
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Great Service, although units took longer than expected to arrive... ...Mr Brian Mason
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias... ...Jennifer Mathias
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks.... ...debra j shann
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Fantastic service. Received when said and easy ordering system. Thanks... ...William Payne
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks... ...Dr Nick Webb
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more reviews... |
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