Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.
...Mr. M. Hedger
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
...AlixPartners Ltd
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers
...Holly
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
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Fast and efficient - items arrived even sooner than expected! Thanks.
...Mr.J.Knight
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey
...Michael Caffrey
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Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
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Many thanks for the excellent customer service
...Aviation Training International Ltd
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£
£3.24 
