The order arrived promptly will use again ...Darrall Kitchen
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent Service
Steve was very helpful in assisting me source the correct part.
...Joe Gibbs - Catering Equipment & Refrigeration Servi
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...Neil jaques
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime. ...Robert Scutt
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...Clive Prew
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Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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