Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct.
...Mr B R Goodliffe
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Received item and happy with product, but delivery took ages. Thanks
...Salvatore Bambino
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
...Graham Ward
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.
...Ben Cole
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Very pleased with overall service. Good practical web site.Helpful with delivery window.
...Peter Grainger
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Great service and pricing. NO.1 supplier for me.
...Martin Paul Augood
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury
...HK Wentworth Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Thank you for my parts and thank you for delivering them so quickly.
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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£
£8.01 
