Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast. ...Michael Ascherl
|
Excellent service and communications ...John Paterson
|
Arrived on time and as ordered
Good Value ...David Sewell
|
My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
|
Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You. ...Eric Agar
|
Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
|
Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub ...Abul Choudhury
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
|
Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
|
Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...Roy Nichols
|