Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Fine service, delivery as expected , in Denmark.Thanks. ...Poul Joergensen
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing! ...Tim Colman
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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Extremely pleased with service, good communication and quick delivery. Thank you! ...Patricia Peace
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The goods arrived on time but just took to long to arrive. It took a week for delivery. ...Paul Casey - Central Heat Pumps Ltd
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Delivered as stated and am happy with service overall ...Ralph Nader
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Excellent Service, all received, and very happy. ...Alan Bull
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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