Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!
...Lyn Hughes
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The toilet seat was of top quality and delivered promptly. I shall deal with you again !
...Prof Maurice Shutler
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Great service. Thanks.
...Ruslan Kabalin
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Very good. Thank you. Will use again.
...Olga Frame
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Very fast delivery, good company to do business with, thank you
...Adams Joinery Ltd
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
...Dave Harris
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
...Michael Adams
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£
£625.28 
