I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy
...Judith Nicholson
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed.
...Mr Graeme Neill
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards
...Alan Muggeridge
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excellent price quick delivery time
...JAMES MORLEY
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Excellent service with very helpful staff
...Melvin Hubbard
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Excellant service, would definitely use my tub again
...Karen Tarrant
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Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey
...nigel bailey
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards
...Sue Wardell
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£981.19 .jpg "Related item Albion Mainsflow Mfi 210 Indirect Vented Thermal Store Hot Water Cylinder")
