We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.
...Robert Hodgson
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Fantastic service. Received when said and easy ordering system. Thanks
...William Payne
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Excellent service from ordering to delivery. Well done
...Terence Gill
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good service and communication
...lee palmer
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you.
...Lisa Smith - Bircham Dyson Bell
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Excellent price - prompt delivery - you siad what you would do and did it. Well done!
...Eric Pavyer
welwyn.org.uk
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
...Roger Marshall
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The online system was easy to use and the order came within 2 days - great service 😁
...J M Whittam
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£
£479.56 
