Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...james crickmore
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Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service. ...Mr Gregor W. Jack
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again. ...Micheal Jones
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You! ...Richard Cannon
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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