Brilliant website. Wish they were all like this ...James Thorogood
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp ...Hilke Hasenkamp
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP ...Rod Peto
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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What you need - a good price and fast delivery ...Benjamin WELSH
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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