The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Order recieved, good professional customer service, with thanks ...SAMA Organisation Ltd
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JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards ...BARRY LONG
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Very good service ...Edna Fullbrook
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...Helen Kennedy
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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i found the service very good and and would use this company again ... d.l.westwood
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