Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery. ...Sascha Birch - B. Interiors
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
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Exactly as it said on the tin. Couldnt ask for better service. ...Alan W Harper
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Great service, supplied exactly what I needed. Highly recommend. ...Jeffrey Alan Steeden
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne ...Vivienne Learmonth
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again ...Peter Read
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