Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Special order delivered when promised great service thanks
...Steve Reid
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Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family.
...Mrs J Wyatt
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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Item arrived quickly and very pleased and would most certainly order from My Tub again.
...lee richards
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Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo
...Rizzo J-Pierre
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first class service, thankyou.
...damian segrave
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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£
£479.56 
