The tap arrived as you promised. My only comment your service is the lack of it at weekends!
...John Dunsbee
|
we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
very good service ,
thanks vince
...vince chalk - vince chalk home improvements
|
Great Support.
Only wish I hadnt needed it.
...A Randall
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.
...Gary Mallinson
|
Could not fault excellrnt service
...robert harper
|
Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you
...Christine Redshaw
|
All received and fitted. Works fine. Thanks
...stephen netherton
|
Excellent prompt service
...Ian Main
|
£
£438.61 
