|First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Order arrive on time,will definatley use My Tub again.
|I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
------------- ------------------------- ----------------------
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c
...Mrs Christine Simmonds
|Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
------------- ------------------------- -----------------------
Our infrastructure is geared up for orders over the £25, hence the free delivery.
|Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
|The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason.
|this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended.
|Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
|would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks