|Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it.
|The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason
|Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.
...Mr Graham Thompson
|very good service thank you customer satified
|No problems item as advertised with good delivery times thank you
...John G Staveley
|Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
|item arrived,when unpacked found minor defects ,still waiting for replacement.
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Sorry for any inconvenience, a replacement should be with you Monday morning.
|many thanks, good price for part, good delivery, good communication, would buy from you again