Excellent service and fast delivery. A big thank you especially to Christine for her help ...Robert dowles
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Excellent! Very impressed. Very happy. ...Robert Wakefield
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Very good service ...Bowman
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...Paul Hickling
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again. ...Paul Rogers - Mr
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson ...George W Simpson
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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