The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.
...Ondemand Plumbing
|
Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.
...Anthony Fineberg
|
A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
|
Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
...E Chasee
|
long del date given but goods did arrive on date due now fitted thanks for your efficient service
...Mr Tinus Buitendam
|
Good fast efficient sevice will definitely use again
...cameron smith
|
Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
...Clive Townley
|
Thank you
Please do not send anymore emails
...John McMullen
|
All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
...SILEX LTD
|
£
£747.15 
