|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Very good communication. Delivery worked a treat. Excellent service.
|Excellent service received and good product. Would use again.
|Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
|Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.
...Mrs Alison Chaddock
|i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
|Good service at a good price. Thanks
|Everything ok thanks.
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!