|A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
|Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
|All worked well, will definately use again. Thank you
|Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.
...Total Hygiene Ltd
|Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
|Delivered on confirmed date,every thing o.k.
|The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.