the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.
...J TEBBS
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First class service all round and most appreciated. Many thanks.
...B.W.RULE
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
...carol barbero
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delivery prompt.A.OK.
...Garry Redshaw
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
...Steve Russell
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish
...Mr K Advani
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou.
...neil biggadike
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
...Martin Way
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor
...G Taylor
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£
£19.33 
