Excellant service, would definitely use my tub again ...Karen Tarrant
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Quick delivery and at a good price ...Calum Stringer
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Great service thanks ...Daran Joshi
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A really efficient service locating a hard to find component. Good communications and fast delivery. ...Allen Hardman
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...Clive Batchelor
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Good communications and service. ...Michael Greenwood
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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