|Item arrived , but toke a while to git here.
|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
------------- ------------------------- ------------------------
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day
|Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!
...Michael F Harris
|would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
|Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks
...Dr Nick Webb
|item was damaged so had to order a new part.
|excellent, prompt service will definitely use this company again
|Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.